John Wilson

January 21, 2020

From Returns to Rewards – Turning eCommerce Returns into a Profit Driver

The elephant in the room needs to be tackled and it needs to be tackled now!  Yes, we are talking about returns. Returns and the pain […]
January 21, 2020

Can All Types Of Products Be Returned?

  Returns from online shoppers is the new norm. While the returns are beneficial for the customer, the retailer faces serious challenges to ensure that the process […]
January 10, 2020

How To Deal With Serial Returners

A more recent trend in the eCommerce world is the reality of the serial returner. Free returns can entice people to buy multiple items with the […]
January 10, 2020

Online Returns Are The 800 Pound Gorilla in the eCommerce Room- Introducing

Written By: John Wilson Returns are a fact of life in the retail world. Whether it’s brick and mortar, or online stores; items are coming back […]
November 26, 2019

How Returns Is A Tough Nut To Crack In Cross Border eCommerce

Written by: Akash Jain With the rise in cross-border eCommerce, many retailers have started accepting international orders leading to increased revenue. And, it’s not just the […]