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January 21, 2020

Creating A Simple And Easy To Find Returns Policy

Written By: John Wilson | 3 Minute Read or Listen Having an effective returns policy is critical to a successful customer experience in the eCommerce […]

October 3, 2019

The State Of E-Commerce Returns

In retail, a product return is the process of a customer taking purchased merchandise back to the retailer and getting a refund. A customer’s refund may […]

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Google Sued for Tracking Chrome Users While Incognito

Google is facing a class-action lawsuit for tracking people who used the Chrome browser's Incognito mode. Law firm Boies Schiller Flexner filed the complaint on behalf of people who used the privacy mode during the past four years. "Google tracks and collects consumers' history and other Web activity no matter what safeguards consumers undertake to protect their data privacy," it states.
'New Normal' Security Era Begins for US Agencies, Cloud Providers

U.S. government agencies and cloud technology providers are heading toward a reset in how they cooperate on cybersecurity challenges. The expected growth of cloud use will create a more complex federal security landscape, according to a report from Thales. Federal agencies actually have moved ahead of businesses in cloud adoption, with 54 percent of agency data already embedded in the cloud.
Blueprint for Building a Global Commerce Site

Building a successful global business is a never-ending juggling act. With what can seem like an unlimited number of moving parts, compromises feel inevitable. Efficiency is traded for simplicity. Optimal long-term solutions are traded for quick and dirty fixes. These tradeoffs can be especially problematic for e-commerce businesses. Inefficiencies aren't just theoretical problems.
New Group Aims to Help Bridge E-Commerce Digital Divide

The United States Business Association of E-Commerce is poised to open for business. Its mission is to help small and mid-sized enterprises, as well as minority- and veteran-owned startups, to bridge the e-commerce digital divide. The B2B marketplace platform will connect small and medium-sized firms to domestic and global buyers. The USBAEC bills itself as a disruptive business ecosystem.
Website Development Contracts, Part 1: How to Avoid Major Disasters

When entering into website development contracts, the more you know the more likely you will be able to avoid contract disasters that could prevent your website from launching on time or working properly. There are many stories about failed software development projects, not just in connection with website development contracts, but with all information technology projects.